Terms and Conditions

Maharishiajurveda.com is an online store brought to you by 

Resource Ayurveda Ltd (77 High Street, Littlehampton, BN17 5AG, United Kingdom; Company number: 07852902)

Customer Service number: +44 (0) 7761 889 314

All products provided by the online store for the customers are solely made on the basis of the following terms and conditions. With making an order a customer accepts the terms and conditions as follows.

We accept no liability (to the fullest extent allowed by law) for any inaccuracies or typographical errors, in the information provided. These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices, delivery policy and contact details.

N.B. Your statutory rights are not affected by our terms and conditions.

Acceptance of terms of sale

By ordering the chosen goods via the Internet, the customer makes a binding offer to conclude a sales distance contract which enters into force at the moment of receiving goods. When you place an order to purchase a product from our online store, we will send you an e-mail confirming receipt of your order and containing the details of your order.

Please note that if you do not appear to have received a reply within 1 working day, it would be advisable to check any 'Junk Mail' or SPAM filters which may be installed on your system, prior to any further contact. Your order represents an offer to us to purchase a product. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of the contract. By placing an order in the provided manner, the customer declares to have read all the information provided in relation to the purchase process, and to accept the general conditions and payment.

In case of non-availability of the ordered items, the customer is informed within 1 working day by an e-mail. We have no control over stocks in our suppliers possession and thus are either no longer available or their changes in type or design.

We hereby reserve the right to change the prices of the products in our offer and also to price errors. If they occur our clients will be immediately informed. Price lists and other advertising matter are only an indication of the type of goods offered, and no particulars therein shall be binding upon maharishiajurveda.com.

All prices quoted therein are subject to alternation or withdrawal from time to time. The price given in any quotation by our online store shall only be valid if it is accepted by making an order at the time of giving the quotation otherwise it shall be the price as at the date of acceptance by the company of the order from the customer. We can accept orders only from the customers who are over 18 years old.

Payments made by fax or telephone unfortunately cannot be accepted for technical reasons. Available items will be shipped according to our delivery policy. Maharishiajurveda.com reserves the right to accept or refuse orders for any reasons.

 

What we sell

We sell Maharishi Ayurveda Products (Herbal supplements, Maharishi Ayurveda Health and Beauty products). Maharishi Ayurveda guarantees the purity of genuine Ayurvedic products and the All India Ayurvedic Congress has officially endorsed it as the authentic form of Ayurveda.

In order to offer the very best quality and meet the highest standards, we adhere to the integrity of the age-old Vedic knowledge, and at the same time we use the most up-to-date procedures for quality control.

All our herbal formulations are made in Maharishi Ayurveda Products Pvt Ltd’s export factory in India which has WHO-GMP, ISO 9001, ISO 17025:1999 and HACCP quality certifications from Det Norske Veritas and AQSR International Inc – certifiers.

 

Ayush Premimum Mark: issued by the Government of India’s Ministry of Health department of AYUSH (Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homeopathy) and intended for Indian export companies who are in compliance with high manufacturing practice standards such as those set by WHO, European Commission and USA.

WHO-GMP: Good Manufacturing Practices (GMP) certification – conducted by an independent panel of experts, certifies that Maharishi Ayurveda Products Pvt Ltd are “fault-free, safe and have consistent quality”. Our GMP is World Health Organisation (WHO) standard.

ISO-9001: (International Organisation for Standardisation): is the world’s largest developer and publisher of International Standards. Maharishi Ayurveda Products meets the ISO’s stringent requirements for quality in the design, production and export of herbal products.

HACCP: (Hazard Analysis and Critical Control Points) certification – assesses the “critical control points” of the production process; certifies that products are free of health hazards.

Please note:
Safety and efficacy of herbal products still depends on how they are used. Always read and follow the label recommendations.

 

Accepted methods of payment

Full payment shall be made at the time that the order is placed. Payment may be made by, and is accepted by bank wire transfer, PayPal, major credit and debit cards: VISA, MasterCard.

With orders paid via bank transfer, BACS or FasterPayment, we will dispatch the goods only after the money are being cleared on Resource Ayurveda Ltd. bank account.

Our bank account details are as follows:

Name of a/c holder: Resource Ayurveda Ltd

Name of Bank: HSBC UK Plc.

Sort code: 40-24-33 Account number: 91769294

Sterling account IBAN: GB10HBUK40243391769294

Euro account IBAN: GB57HBUK40127677057540

Please consider that any unpaid order will be automatically deleted after 10 days from the date on which it was made.

 

Payment Security

We always use the latest technology to protect your credit/debit card information, as we are responsible for the website transaction. Your online payment is safe and suitable security measures are in place.

We process secure payment through the Sage Pay online payment gateway services. In order to guarantee the safety of your information during transfer we use Secure Socket Layer (SSL) software. Maharishiajurveda.com does not store any card or bank account information. Card data is transmitted only to the payment system (PayPal).

 

Cancellation

The buyer has right to resign the distance contract without giving any reason. You may cancel your order by informing us of this by e-mail to webshop@maharishiajurveda.com not later than 14 days (cooling-off period) after the delivery. If the 14th days falls on a bank holiday or Sunday, then the cool-off period is prolonged to the next available working day.

 

In case of successful cancellation the mutually received benefits are reversed. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. Protect the goods against damage. We reserve the right to assert claims for compensation if there are any damage due to improper handling or insufficient packaging in the process of the return.

 

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Team at the address below.

 

Your money will be refunded within 14 days of receipt of the goods.

 

Returns

If you are not satisfied with a product that you have bought, please return it to us for a full refund within 30 days from the date of your purchase and we will make a full refund. We regret however, that we cannot refund the costs of return postage for non-faulty products. We makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact our Customer Service Team within 3 days of receipt and return the package within 30 days, for a replacement to be sent.

 

Refunds

If your purchase is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.

 

Delivery Policy

We are committed to make buying goods as easy and convenient as possible as we deliver your order to your doorstep. Online orders can be shipped to anywhere in the UK, except for Jersey and Guernsey. We offer free delivery only within the UK mainland on orders worth £ 30.00 or over. Shipment to Northern Ireland, Scottish Islands, Highlands and UK islands will incur additional transportation cost of £ 10.00 per order. For deliveries to Isle of Man and Isle of Wight will incur additional transportation cost of £ 10.00 per order. Products can be delivered directly to your home address or to an alternative address but in this case, please specify the delivery address and notify the person authorized to receive the goods on your behalf.

The normal delivery time for an existing order is up to 3-5 working days and please note that all delivery times are subject to stock availability. Orders outside the UK may take longer than 5 working days. The statutory delivery time is 30 days. The above mentioned time of delivery is non-binding and can be extended in case of labor disputes, strikes and any unforeseen obstacles that are beyond the control of the seller (e.g. delivery delays of suppliers, transportation malfunctions, material or energy shortages, etc.). Maharishiajurveda.com will endeavour to deliver the goods within the time agreed but in no circumstances will it be liable for any loss or damage of any kind whatsoever caused directly by any delay in the delivery of the goods. You will be notified by e-mail if we do not have your goods in stock. In case of receiving an incorrect number of items, the customer is obliged to contact the Customer Service. If by reason of force majeure the completion of the delivery of the goods is in our opinion rendered impracticable our company shall be at liberty to terminate the order by sending an e-mail to our customer and refunding the money previously paid by the customer. When the goods are sent out, you will receive notification by an e-mail. Your invoice will be accompanied with your goods and will be sent to the address provided with the order.

Goods will be supplied based on any information provided by the customer. Unfortunately, it is not possible for you to change your delivery address once your order has been submitted online due to technical reasons. If there is no one to receive your parcel at indicated address at the time of delivery, a card will be left, informing you about a delivery attempt. There will be a contact telephone number on it for your local shipping company branch. If you telephone the number on the card you will be able to re-book a delivery day, or arrange picking the parcel up from the depot. Our order will not require your signature although someone needs to be at home to accept the delivery.

 

On receipt of the goods the customer is deemed to have examined the goods carefully and the signing of the delivery note is conclusive evidence that the customer has examined the goods and that the goods are free of defects which should be apparent on inspection and the goods are those which the customer had ordered.

 

In case of receiving a different item than ordered or your order not arrived within agreed timescales, customers should contact Customer Service Team as follows:

Customer Service Team

Resource Ayurveda Ltd (77 High Street, Littlehampton, BN17 5AG, United Kingdom; Company number: 07852902)

Customer Service number: +44 (0) 7761 889 314

E-mail: webshop@maharishiajurveda.com

 

Out of Stock Items

All products are subject to availability. Back-ordered products include items that are not currently in stock. If your item is not in stock, we will back order for you. Should this occur, we will e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by telephone or by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

 

Medical Disclaimer

Because of the large range of factors affecting health we cannot guarantee that the recommended actions will always produce the indicated effects nor can we give any indication of the extent of the effects produced in any individual case nor in general.

We recommend that you regularly consult a practitioner of Maharishi Ayurveda for advice on all health matters.

If any condition persists we strongly recommend you that you seek the advice of a qualified health professional.

Extra special care should be taken when treating children, females during pregnancy or any chronic condition.

None of the information given is intended to diagnose, treat or cure any condition or individual.

If you are using supplements you should always inform your professional health practitioner or herbalist.

 

Copyright

No right, or licence is granted by these Terms and Conditions to the buyer under any patent, copyright, registered design or any other industrial property right except the right to use the goods. All logos, images and graphics are property of their respective companies and are subject to copyright of the licensor. All the content on this website is subject to the law regarding copyright and other related rights. The contents of this website may not be copied, distributed, changed or made available to third parties or otherwise used. All rights reserved.

Final provisions

Maharishiajurveda.com reserve the right to revise these Terms and Conditions at any time. If any provision of these Terms and Conditions is held to be invalid or unenforceable such invalidity or unenforceability shall not affect the other provisions or part of such clauses. You can save the current Terms and Conditions now or print them for your records. Failure by maharishiajurveda.com to enforce any of the Terms and Conditions shall not be construed as a waiver of any of the company’s right hereunder. Maharishiajurveda.com shall not incur any liability nor shall any right accrue to the purchaser by reason of any misrepresentation arising from: printing and clerical errors or oral statements not confirmed by maharishiajurveda.com in writing.

Effective from: 01/05/2019