Delivery Policy

We are committed to make buying goods as easy and convenient as possible as we deliver your order to your doorstep. Online orders can be shipped to anywhere in the UK, except for Jersey and Guernsey. We offer free delivery only within the UK mainland on orders worth £ 30.00 or over.

Shipment to Northern Ireland, Scottish Islands, Highlands and UK islands will incur additional transportation cost of £ 10.00 per order. For deliveries to Isle of Man and Isle of Wight will incur additional transportation cost of £ 10.00 per order.

Products can be delivered directly to your home address or to an alternative address but in this case, please specify the delivery address and notify the person authorized to receive the goods on your behalf.

The normal delivery time for an existing order is up to 3-5 working days and please note that all delivery times are subject to stock availability. Orders outside the UK may take longer than 5 working days. The statutory delivery time is 30 days.

The above mentioned time of delivery is non-binding and can be extended in case of labor disputes, strikes and any unforeseen obstacles that are beyond the control of the seller (e.g. delivery delays of suppliers, transportation malfunctions, material or energy shortages, etc.). will endeavour to deliver the goods within the time agreed but in no circumstances will it be liable for any loss or damage of any kind whatsoever caused directly by any delay in the delivery of the goods.

You will be notified by e-mail if we do not have your goods in stock. In case of receiving an incorrect number of items, the customer is obliged to contact the Customer Service. If by reason of force majeure the completion of the delivery of the goods is in our opinion rendered impracticable our company shall be at liberty to terminate the order by sending an e-mail to our customer and refunding the money previously paid by the customer. When the goods are sent out, you will receive notification by an e-mail.

Your invoice will be accompanied with your goods and will be sent to the address provided with the order.

Goods will be supplied based on any information provided by the customer. Unfortunately, it is not possible for you to change your delivery address once your order has been submitted online due to technical reasons. If there is no one to receive your parcel at indicated address at the time of delivery, a card will be left, informing you about a delivery attempt. There will be a contact telephone number on it for your local shipping company branch.

If you telephone the number on the card you will be able to re-book a delivery day, or arrange picking the parcel up from the depot. Our order will not require your signature although someone needs to be at home to accept the delivery.

On receipt of the goods the customer is deemed to have examined the goods carefully and the signing of the delivery note is conclusive evidence that the customer has examined the goods and that the goods are free of defects which should be apparent on inspection and the goods are those which the customer had ordered.

In case of receiving a different item than ordered or your order not arrived within agreed timescales, customers should contact Customer Service Team as follows:

Customer Service Team


Company No.: 648703
D02 EY47

Customer Service number: +353 89 966 2338


Effective from: 01/05/2019